F24 Experience Sesason 2021 – Communicate and Manage Critical Situations
360 degree crisis management: A look at how to manage every phase of a crisis using FACT24
14.10.2021 | 10.00 – 11.00 am (GMT+0)
This session will explore the different phases of a crisis from preparedness through to review, what activities might be happening in each of the stages and insight into the benefits CIM can provide through 360 degrees of a crisis.
Focus Area: Manage Communications and Critical Situations
Emergency Planning Manager at Southern Water
Ian Midgley is an Emergency Planning Manager at Southern Water with over 16 years of incident response experience both in the UK and around the world covering the environmental, oil and gas and utilities fields. Ian is currently responsible for overseeing processes and procedures behind incident response at Southern Water including the use of the F-24 CIM software, with this he works to ensure its use throughout all incidents and to drive improvements to the way the system is used across the organisation.
Project Manager, F-24 UK Ltd.
Jen Carr is the Project Manager for F-24 UK. She configures and implements the crisis management products for new clients and provides support to existing clients throughout their full life-cycle with F-24 UK.
Business Development Manager, F-24 UK Ltd.
Jamie Milligan has worked at F24 and with CIM for over 4 years and is responsible for advising organisations across industries to implement CIM to increase preparedness and effective emergency response. Through his time at F24, Jamie has worked with clients and organisations across several sectors which include Energy, Utilities, Telecoms and Local Authorities; some of the organisations he has worked closely with include Premier Oil, Southern Water, Neptune Energy, Petrofac, Liberty Latin America and easyJet.