Application Scenarios
Cyber Attack
All systems down? FACT24 is ready to handle your crisis management. 24/7. Guaranteed.
Manage cyber attacks confidently with a single, fail-safe SaaS solution
Experts agree, today it is no longer a case of whether a cyber-attack will hit your company but when. According to the Allianz Risk Barometer 2020, cyber incidents are the largest business risk worldwide nowadays and include DDOS attacks, ransomware attacks, data theft or hijacked communication channels amongst many other dangers. Our long-term experience has shown us that in order to be able manage cyber attacks in an agile manner, two aspects are decisive:
- Proactive crisis and incident management in order to be able to react to critical incidents as early as possible, including comprehensive crisis monitoring and thorough preparation.
- A robust capability to continue business functions if the corporate IT fails. This is important because your own IT infrastructure is usually compromised by the attack or becomes unavailable due to forced preventative measures, as in the case of WannaCry.
The knock-on effect is that when the IT infrastructure fails then other on-premises systems such as email, VoIP telephones, databases or monitoring tools also fail and are then no longer available to deal with the incident. Clearly, even the best business continuity plan quickly becomes worthless without reliable communication options.
FACT24: Comprehensive crisis management independent of corporate IT
With FACT24, we place great emphasis on making our system fail-safe and mapping the BCM life-cycle as completely as possible in a single tool. This means supporting you right from prevention through to professional rapid emergency notification and communication with stakeholders and right up to automated, seamless documentation in real time. This means that in the event of an emergency, your experts can intervene as quickly as possible, customers and partners are quickly informed and in the case of situations like data protection incidents the reporting deadlines to authorities can be met.
As a SaaS solution, FACT24 is technologically independent of a company’s own IT and, with a confirmed high availability of at least 99.5%, is always ready for use. This will be the case even in the highly unlikely event that F24 were affected by a cyber-attack despite the highest security precautions and certification in accordance with ISO/IEC 27001 for information security. We contractually guarantee this level of availability because our systems are designed with multiple redundancies.
FACT24 enables you to handle IT crises with confidence:
Act
Preventively
Digitise your business continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.
Act
Interlinked
Combine crisis prevention, risk monitoring, incident management, emergency notification and proactive crisis management into a single system.
Cooperate in a
Coordinated Manner
Use smart emergency notification services and proactive digital task management with pre-defined checklists.
Be Capable to Act at Any Time
We contractually guarantee an availability of at least 99.5%.
Communicate Professionally
Make a fast and targeted public appearance – with templates for situation reports and communication with the media, stakeholders and the public.
Document Everything in Real Time
All events are documented in real time and according to auditing requirements – for your own evaluation or for submission to authorities.
“The only resilient alternative to being incapable of acting as a result of cyber incidents is the use of external solutions.”
Juan Manuel Gil Bote, Managing Director F24 Servicios de Comunicación S.L.U. on the benefits of automation and technologically independent crisis management systems.
FACT24 Applications
FACT24 ENS
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