Checklist for communications during a crisis

After the crisis is before the crisis

“To establish good preparedness, a crisis communication plan is central and a natural part of the more comprehensive contingency or business continuity plan”, Wolfgang Lehner.

This checklist is meant to serve as a basic checklist for communication during crisis situations. Therefore it is kept generic to focus on the most important aspects and needs to be extended in special cases.

Prioritised core values, on which crisis communication is based:

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People
F24 First and only in Europe
Reputation
Environment
Material Values
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Market/Economy

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