Forward planning, immediate response and reliable interventions – proactive incident and crisis management in the energy sector.
Objective: stop potentially lethal chain reactions as early as possible
We can’t live in a world without energy supplies which is why crisis management in the energy sector is so crucial. Living, travelling, working or having fun – everything in our lives depends on fuels, electricity and other energy sources. If any energy supply fails for almost any period of time, dangerous chain reactions quickly start up. Petrol stations, cash dispensers, transport systems etc. no longer function, putting basic services and even life itself at risk.
Critical infrastructures must therefore make their crisis management as secure and resilient as possible and intervene as early and reliably as possible to stop these chain reactions. The range of potential dangers is wide but includes technical failures, fire, supply bottlenecks, sabotage or leakage and in every case, it is crucial to act quickly and decisively.
A decisive success factor for professional, efficient crisis management is to be well prepared. With FACT24, we offer the optimum conditions for this to support crisis managers with crisis prevention, digital emergency planning, early monitoring of minor incidents, crisis management including emergency notification and task management through to regular reports and documentation. As a Software-as-a-Service solution, FACT24 has a multiple redundant structure making it ready for use anywhere, at any time, so that chain reactions can be stopped at a very early stage. This availability is contractually guaranteed.
“An independent crisis management and alerting solution ensures that Alpiq remains able to act at all times, even in the event of large-scale breakdowns of parts of the infrastructure.”Werner Meier, Head of Group Security & BCM at Alpiq
Thomas Fütterer, Crisis Staff Coordinator at Bayernwerk, on his experience with FACT24.
As the person responsible for security, business continuity and crisis management, Raphael Heldt from TOTAL Germany gives his opinion on the FACT24 crisis management tool.
Ralf Reckling is responsible for electricity and telecommunications network management at EWE NETZ GmbH and reports on his experiences with FACT24.
Crisis Management with FACT24 means you can:
Digitise your Business Continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.
Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.
Keep an Eye
Work on several incidents simultaneously, long-term and independent of location.
Cooperate in a
Use smart emergency notification services and proactive digital task management with pre-defined checklists.
your own IT
As a SaaS solution, FACT24 is independent of your IT – and we contractually guarantee a system availability of at least 99.5%.
Document in Accordance
with Audit Requirements
All events are documented in real time – for your own evaluation or for submission to authorities.