If a business is based on trust, then proactive crisis management is a must.
Hardly any other sector is better prepared for risks and disruptions than the financial sector since burglaries, cyber-attacks, bomb threats or terrorist attacks are sadly just a normal part of business life and even a minor incident can cause considerable financial damage, but fires, natural disasters or pandemics occur as well and must also be handled properly, since financial institutions are systemically important and must not fail.
Highly professional incident and crisis management is therefore a must for good prevention as well as rapid intervention when there is an emergency. With FACT24, financial institutions and insurance companies can set up comprehensive crisis management, ranging from preventive measures to help minimise risks, continuous risk monitoring and digital emergency planning, efficient alerting of staff and crisis teams convened at the touch of a button, proactive digital crisis handling through to situation reports and documentation of all measures taken in accordance with auditing requirements for analysis and compliance.
As a SaaS solution, FACT24 is also fail-safe with its reliable availability, we guarantee the availability of our systems on a contractual basis and develop FACT24 under a management system that has multiple ISO certifications (ISO/IEC 27001 for information security and ISO 22301 for business continuity). No matter what the scenario, you can rely on FACT24.
“If we had already been using FACT24 [at the beginning of the Corona crisis], we would have saved ourselves a lot of work.”Manfred Arquin, Security Officer at Raiffeisenlandesbank
Bert Burkels, BC Manager for Addiko Bank, reports on his experiences with FACT24 and the associated business messaging app TrustCase.
Torsten Linke, BCM Officer at Commerzbank, describes how Commerzbank uses FACT24 so they are prepared for IT failures.
Murat Wewerke, Business Continuity Manager at TeamBank AG, describes what he appreciates about FACT24.
Andreas Buchtel, Business Continuity Manager of a major German bank, reports on his experiences with FACT24.
FACT24 is utilised by:
of the global Top Ten companies in the insurance industry
„We opted for FACT24 back then because of its simplicity of use and the promised reliability. Now that we have been users of FACT24 for a few years, we can confirm: It was the right decision.“Thomas Heyer, Business Continuity Manager – Barmenia Versicherungen a.G.
Protecting values and assets with FACT24 means you can:
Digitise your Business Continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.
Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.
Keep an Eye
Work on several incidents simultaneously, long-term and independent of location.
Cooperate in a
Use smart emergency notification services and proactive digital task management with pre-defined checklists.
Be Capable of
Acting at All Times
As a SaaS solution, FACT24 is independent of your IT – and we contractually guarantee a system availability of at least 99.5%
Document in Accordance
with Auditing Requirements
All events are documented in real time – for your own evaluation or for submission to authorities.