Business Scenarios

Finance & Insurance

Making sure that financial and personal assets are in good hands – proactive incident and crisis management for the finance and insurance sectors. 

Finanzen Banking Aktien

If a business is based on trust, then proactive crisis management is a must.

Hardly any other sector is better prepared for risks and disruptions than the financial sector since burglaries, cyber-attacks, bomb threats or terrorist attacks are sadly just a normal part of business life and even a minor incident can cause considerable financial damage, but fires, natural disasters or pandemics occur as well and must also be handled properly, since financial institutions are systemically important and must not fail.

Highly professional incident and crisis management is therefore a must for good prevention as well as rapid intervention when there is an emergency. With FACT24, financial institutions and insurance companies can set up comprehensive crisis management, ranging from preventive measures to help minimise risks, continuous risk monitoring and digital emergency planning, efficient alerting of staff and crisis teams convened at the touch of a button, proactive digital crisis handling through to situation reports and documentation of all measures taken in accordance with auditing requirements for analysis and compliance.

As a SaaS solution, FACT24 is also fail-safe with its reliable availability, we guarantee the availability of our systems on a contractual basis and develop FACT24 under a management system that has multiple ISO certifications (ISO/IEC 27001 for information security and ISO 22301 for business continuity). No matter what the scenario, you can rely on FACT24.

Manfred Arquin, Security Officer Raiffeisenlandesbank

“If we had already been using FACT24 [at the beginning of the Corona crisis], we would have saved ourselves a lot of work.”

Manfred Arquin, Security Officer at Raiffeisenlandesbank

Bert Burkels, BC Manager for Addiko Bank, reports on his experiences with FACT24 and the associated business messaging app TrustCase.

Torsten Linke, BCM Officer at Commerzbank, describes how Commerzbank uses FACT24 so they are prepared for IT failures.

Murat Wewerke, Business Continuity Manager at TeamBank AG, describes what he appreciates about FACT24.

Andreas Buchtel, Business Continuity Manager of a major German bank, reports on his experiences with FACT24.

FACT24 is utilised by:

of the global Top Ten companies in the insurance industry

„We opted for FACT24 back then because of its simplicity of use and the promised reliability. Now that we have been users of FACT24 for a few years, we can confirm: It was the right decision.“

Thomas Heyer, Business Continuity Manager – Barmenia Versicherungen a.G.

Protecting values and assets with FACT24 means you can:

Icon F24 Monitoring


Digitise your Business Continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.

Icon F24 Crisis management


Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.

Icon F24 Globe

Keep an Eye
on Everything

Work on several incidents simultaneously, long-term and independent of location.

Icon F24 Group

Cooperate in a
Coordinated Manner

Use smart emergency notification services and proactive digital task management with pre-defined checklists.

Icon F24 Partner

Be Capable of
Acting at All Times

As a SaaS solution, FACT24 is independent of your IT – and we contractually guarantee a system availability of at least 99.5% 

Icon F24 Aufgaben

Document in Accordance
with Auditing Requirements

All events are documented in real time – for your own evaluation or for submission to authorities.

FACT24 Applications


Alert and mobilise with FACT24 ENS: What is possible and what do clients say?

Key Visual FACT24

Holistic crisis management with FACT24 CIM – see the possibilities and client experiences.

How can we help you prepare for a crisis? Request your free product demo now or contact us.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.