Business Solutions
Health and Pharmaceuticals
Prevention, acute care and aftercare with FACT24 crisis management.

Nothing is more important than protecting health. Proactive incident and crisis management for hospitals and pharmaceutical companies.
Whether it’s a major disaster like mass casualty incidents (MCI), building evacuations, other hazards or severe damage situations like fires, technical faults or IT failures, these incidents can have far-reaching consequences in both hospitals and pharmaceutical companies. Hospitals must guarantee fast, efficient, high-quality care for their patients even when there is a disaster like an epidemic or even a pandemic. Pharmaceutical companies are responsible for the safety of their employees, the environment, local residents and their customers. In both areas, the maintenance of all processes is an absolute necessity for a properly functioning healthcare system. That’s why the demand for professional crisis and incident management in these areas is extremely high.
With FACT24, we support those responsible throughout all phases of a crisis: from crisis prevention and digital emergency planning, risk monitoring and automated alerting of medical personnel and staff, through to crisis handling with digital task management and a return to regular operations. To ensure that sensitive data also has the necessary high level of protection, FACT24 is of course fully GDPR compliant.

“With FACT24 we are now up to date with regard to alerting and crisis management. We are proud to have such an innovative solution in use.”
Danilo Segreto, Head of Operations Management & ICT, Deputy Manager, Carelink
FACT24 is utilised by:
> 140 companies
in the health & pharmaceutical sectors
Proactive crisis management with FACT24 means you can:

Act
Preventively
Digitise your Business Continuity Management (BCM) processes, monitor critical issues and vulnerabilities and set up automated alerts.

Alert
Efficiently
Activate alarms at the push of a button with complete flexibility according to your specific requirements in terms of logic, follow-up alarms or feedback types.

Keep an Eye
on Everything
Work on several incidents simultaneously, long-term and independent of location.

Cooperate in a
Coordinated Manner
Use smart emergency notification services and proactive digital task management with pre-defined checklists.

Communicate
Professionally
Communicate with confidence – using templates for situation reports and communication with media, customers, suppliers and relatives.

Document in Accordance
with Audit Requirements
All events are documented in real time – for your own evaluation or for submission to authorities.
FACT24 Applications

FACT24 ENS
Alert and mobilise with FACT24 ENS: What is possible and what do clients say?
