Business Scenarios

IT & Telecommunication

The digital economy has no opening hours. Neither does FACT24.
Ready for use 24/7, guaranteed.

FACT24 Visual IT Telecomunication Server

Reacting quickly, limiting damage – Incident and Crisis Management in IT & Telecommunications

IT and telecommunications are the engine and lifeline of the digital economy. If they fail, companies suffer high losses with every minute that passes. At the same time, threats to networks and systems are constantly increasing as they grow more numerous and more severe. In addition to general threats such as fire, water damage or natural disasters, the number of targeted cyber-attacks using viruses, Trojans or DDOS attacks is increasing. Speed and autonomy have become the top priority for crisis management. When a crisis hits, the immediate alerting or mobilising of administrators, crisis teams and customers is crucial, especially if your own IT/telecommunications infrastructure has become restricted or failed completely as a result of the attack.

We deliberately designed FACT24 as a SaaS solution to be independent of any in-house communication system and have a guaranteed availability of at least 99.5% to provide reliable crisis management in any situation. With our crisis management system, companies are prepared for risks and system failures. FACT24 isn’t just useful for providing management support during an incident or crisis though, it also excels in prevention, risk monitoring, emergency notification, follow-up work on critical situations and resuming normal operations. Our aim is that all systems are up and running smoothly!

“Fortunately, our data centres at IBM Switzerland have so far been spared a serious incident. Thanks to the simple handling of FACT24, our fast, multilingual emergency notification and conferencing solution, we feel we are optimally prepared for the worst case scenario.”

IBM SOD Switzerland

Are you convinced of the need for proactive crisis management?

87%
of IT professionals expect a higher focus on risk and disaster planning.*

* https://www.appdynamics.com/blog/news/agents-of-transformation-report-2020/

How you proactively manage crises with FACT24

Icon F24 Monitoring

Act
Preventively

Digitise your Business Continuity Management (BCM) processes, monitor critical issues and vulnerabilities and create automated emergency notifications.

Icon F24 Crisis management

Act
Interlinked

Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.

Icon F24 Globe

Keep an Eye
on Everything

Work on several incidents simultaneously, long-term and independent of location.

Icon F24 Group

Cooperate in a
Coordinated Manner

Use smart emergency notification services and proactive digital task management with pre-defined checklists.

Icon F24 Partner

Autonomous and Capable
to Act at All Times   

Work with our SaaS solution independently of your own IT with a guaranteed system availability of 99.5%.

Icon F24 Aufgaben

Document in Accordance
with Auditing Requirements

All events are documented in real time – for your own evaluation or for submission to authorities.

FACT24 Applications

FACT24 ENS

FACT24 ENS
Alert and mobilise with FACT24 ENS: What is possible and what do clients say?

Key Visual FACT24

FACT24 CIM
Holistic crisis management with FACT24 CIM – see the possibilities and client experiences.

How can we help you prepare for a crisis? Request your free product demo now or contact us.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.