Proactive incident and crisis management for transport and logistics: protecting lives and valuable freight
Damage to cargo, loss of cargo, accidents involving hazardous materials or people, on the way from A to B, the unexpected can happen at any time. To ensure that people and goods arrive at their destination unharmed and on time precise organisational procedures are required, but above all, these detailed plans for coping with emergencies or crises are essential. They ensure that when a critical situation occurs, the repercussions are kept to a minimum. After all, every delay, no matter how small, can quickly result in major losses.
Initiate all steps quickly and precisely and coordinate them transparently and reliably
In an emergency, among other things, managers must be informed as quickly as possible, the crisis management team and qualified specialists must be coordinated and if necessary, information hotlines for the public must be set up at short notice. To ensure that the crisis management team is never unprepared for future crises, our proactive FACT24 Crisis Management System includes digitised crisis prevention and emergency planning. In addition, unforeseeable crisis scenarios such as dangerous weather conditions or global developments like the outbreak of a pandemic can be monitored at an early stage and an action plan prepared. FACT24 ensures effective emergency notification, secure communication and efficient, digitised task management during any crisis or disaster from anywhere in the world.
Prevention rather than management – proactive crisis management at Vy Trains
“It helps us to intervene early, communicate clearly and be available. By acting early and by taking a proactive approach we have an early overview and can inform customers and media proactively instead of reactively handling hundreds of requests from customers and media.”Åge-Christoffer Lundeby, Head of Press Relations, Vy Trains
FACT24 is utilised by:
2 of the 5
top-selling logistics companies in Europe
Using FACT24 you can:
Digitise your Business Continuity Management (BCM) processes, monitor critical issues and vulnerabilities and set up automated alarms.
Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.
Keep an Eye
Work on several incidents simultaneously, long-term and independent of location.
Cooperate in a
Use smart emergency notification services and proactive digital task management with pre-defined checklists.
Communicate with confidence – with templates for situation reports and communication with media, customers, suppliers and relatives.
Document in Accordance
with Audit Requirements
All events are documented in real time – for your own evaluation or for submission to authorities.