Tourism companies can fulfil duties of care, anytime and anywhere, with proactive, global crisis management.
Any organisation that moves masses of people every day within a highly active industry spanning the entire globe, needs a globally functioning incident and crisis management system. FACT24 not only enables rapid emergency notification and mobilisation in critical situations but is also available in seven language versions and our highly trained support staff are there for our clients at 12 branches worldwide.
Anyone who is jointly responsible for the security of others in remote locations needs a good overview and proactive crisis management to cope with severe weather warnings, political unrest, terrorist attacks and other incidents that can easily affect employees or customers.
Being well-prepared for both minor incidents and complex crisis situations.
Wouldn’t it be great to combine all the features you need into a single tool to take you right from crisis prevention and emergency planning on to alerting, digital task management for globally networked cooperation and right up to evaluation? Well here it is – FACT24! With the Incident Map, security managers can keep track of several critical situations simultaneously. Whatever scenario occurs, our web-based, fail-safe crisis management solution can be used to alert special assistance and emergency response teams as necessary on a location-based basis and coordinate them in a simple reliable fashion. Important information that you need to get to the media or travellers can be supplemented with current information on the basis of predefined templates, coordinated ad-hoc and efficiently distributed. The professional preparation possible with FACT24 enables tourism companies to be securely and expertly prepared for anything that might happen.
Key benefits of FACT24:
Digitise your Business Continuity Management (BCM) processes, monitor critical issues and vulnerabilities and create automated emergency notifications.
Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.
Keep an Eye
Work on several incidents simultaneously, long-term and independent of location.
Cooperate in a
Use smart emergency notification services and proactive digital task management with pre-defined checklists.
Communicate with confidence – with templates for situation reports and communication with customers, the media and relatives, including setting up information hotlines.
Document in Accordance
with Auditing Requirements
All events are documented in real time – for your own evaluation or for submission to authorities.
Global crisis monitoring has a valuable information advantage
The A3M Global Monitoring early warning service, which can be integrated into FACT24, provides a valuable information advantage. Based on over 500 verified news sources, including news agencies, hurricane and earthquake warning centres and social media, it provides reliable information on risks – from political unrest to storms and natural disasters. Potential risks can be easily and quickly evaluated by comparing them with travel data.
“The combination of A3M monitoring and efficient alerting via FACT24 ensures that crises are detected more quickly and can be responded to immediately.”Martin Stamm, Sales Director at A3M