Fields of Application

Manage Incidents and Crises

The ultimate success formula for crisis management: proactive response and professional control

Two people on the rescue rope of a helicopter against a mountain backdrop. Manage Incident & Crisis Situations Rescue Mountain

Every aspect of FACT24 is transparent, digital, and delivered in real time.

Former US Secretary of State Henry Kissinger gave us the perfect motto at F24 when he said, “An issue ignored is a crisis invited.” The aim of incident management is to identify potential crises at an early stage to prevent more serious problems by proactive intervention. For us, incident management comprises of structured, well-organised crisis prevention, digitalised BCM plans, targeted monitoring of current developments and rapid intervention at the very first signs of irregularities or deviations from normal operations.

That’s why we have combined all the key functions necessary into a single system and under a single user interface in our integrated FACT24 Crisis Management System.  It will take you from crisis prevention, incident management, emergency notifications and task management right through to the resumption of normal operations. With FACT24 you get a faster overview, easier collaboration and 24/7 access to all relevant information at any location and from any device.

Tablet Article Five Tipps for Crisis Management

5 Tips for Successful Crisis Management

In this article you can read which five main factors are important for successful crisis management and the advantages of handling with software like FACT24.

Crisis team discusses procedure with FACT24 on screen

Overview and transparency create trust.

FACT24 has pre-defined checklists called Action Cards for a wide range of scenarios so that all relevant players always know what needs to be done next. Tasks can easily be delegated, and their progress monitored in real time. The planning and documenting of status meetings as well as defining the focus for the crisis management team is not only possible but easy to set up in FACT24 and is transparent for all participants.

This removes a major cause of misunderstandings at the source and if someone joins the crisis team later? No problem! All the information and interim reports are stored in the system; the entire history can be read through at any time. Pre-defined templates can be used to create situation reports along with updates for management and other relevant stakeholders. Everything is accessible from any location via a single user interface. Incident and crisis management with FACT24 always gives you an overview and keeps your head clear for crucial tasks.

Incident and Crisis Management with FACT24:

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Keep an Eye
on Everything

Work on several incidents simultaneously, long-term, and independent of location.

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Prepare checklists, known as Action Cards, for different scenarios depending on their severity and criticality. No matter how hectic it gets you never lose touch.

Icon F24 Gruppe

Coordinated as
a Team

Use smart emergency notification services, digital task management and secure communication rooms for coordination.

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Communicate with confidence using templates for situation reports and communication with customers, media, and the public.

Icon F24 Krisenmanagement

All in one
Digital Platform

Dovetail crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management clearly into one system.

Icon F24 Revisionssichere Dokumentation

All events are documented automatically in real time for your own evaluation or for submission to authorities.

How you keep an overview during a Crisis:

Find out more about other FACT24 fields of application.

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and Plan

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Icon F24 Alarmierung

and Mobilise

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Persons of Concern

FACT24 Applications



Alert and mobilise with FACT24 ENS: What is possible and what do clients say?

Key Visual FACT24


Holistic crisis management with FACT24 CIM – see the possibilities and client experiences.

How can we help you prepare for a crisis? Request your free product demo now or contact us.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.