Business Scenarios

Industry & Trade

Are people, the environment or material assets in danger? Early intervention and professional communication protects both assets and reputation.

FACT24 Visual Industry Production Plant

Proactive Incident and Crisis Management for Industry & Trade

Contamination in chocolate bars, pollutants in children’s toys, defective components in cars, accidents involving hazardous substances or gas explosions – in such disruptions, not only are human lives, assets and the environment at risk but industrial companies often have to protect sensitive and valuable equipment from damage as well. Rapid intervention in critical situations has become the be-all and end-all, which is why incident and crisis management for Industry & Trade sector is crucial.

Every industry and trade need a professional crisis management solution with automated emergency notification systems to prepare for scenarios involving situations such as site evacuation, gas or oil leaks, product recall or a looming natural disaster. With FACT24, we support industrial professionals during every phase of any kind of crisis by starting with digital crisis prevention and continuing with emergency planning and incident or crisis handling, right through to the automated documentation of everything that has happened, in accordance with auditing requirements. 

“We therefore need an alarm system that is easy to use even in hectic situations and is completely reliable.”

Karl Rengstorf, Head of Site Security & Emergency Management, SCHOTT AG

FACT24 is utilised by:

1/3 of the TOP 50
Industrial Companies in Europe

4 of the TOP 5
Car Manufacturers in Europe 

5 of the TOP 10
Top-Selling Companies in Europe

4 of the TOP 10 
International Chemical Companies

5 of the TOP 20
Largest Retail Companies in Europe

Kunde Schott AG
Kunde Audi

Kommunikationskrisen erfolgreich meistern - Unternehmenssprecher mit Mikrofonen

Proactive Crisis Management to Protect your Reputation

An additional risk in the event of a publicly visible crises is the loss of reputation. That’s why an essential component of successful crisis management is being proactive and utilising transparent communication about events both internally and externally. FACT24 provides support with handling external inquiries such as from the media, clients or residents. FACT24 combines all the features of comprehensive crisis management on a single platform.

What Customers from the Industrial Sector think of FACT24

In this customer testimonial, Konrad Schlupf, IT Service Desk at Audi AG, reports on his experiences with FACT24 – the internal solution for crisis and incident management and alerting.

“FACT24 is a great way for us to quickly alert as many people as possible to a specific scenario,” said Raphael Heldt from TOTAL Germany.

Key Benefits of using FACT24 for Incident and Crisis Management for Industry & Trade:

Icon F24 Monitoring


Digitise your BCM plans, monitor critical issues and hot spots and create automated alarms.

Icon F24 Crisis management


Work on crisis prevention, risk monitoring, emergency notification, incident management and proactive crisis management within a single system.

Icon F24 Globe

Keep an Eye
on Everything

Work on several incidents simultaneously, long-term and independent of location.

Icon F24 Group

Cooperate in a
Coordinated Manner

Use smart emergency notification services and proactive digital task management with pre-defined checklists.

Icon F24 Telefonkonferenz


Communicate with confidence – with templates for situation reports and communication with customers, suppliers and the public.

Icon F24 Aufgaben

Document in Accordance
with Audit Requirements

All events are documented in real time – for your own evaluation or for submission to authorities.

FACT24 Applications


Alert and mobilise with FACT24 ENS: What is possible and what do clients say?

Key Visual FACT24

Holistic crisis management with FACT24 CIM – see the possibilities and client experiences.

How can we help you prepare for a crisis? Request your free product demo now or contact us.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.