Crisis situations are complex. That’s why a tool to handle those situations should aim for the opposite. The key element to reduce complexity is the use of a single solution to manage critical situations comprehensively. Using the FACT24 integrated solution equips you to manage every incident comprehensively from the beginning to the end.

With its different functionalities FACT24 supports you through key stages of the Business Continuity Management (BCM) process, from Risk Management and Emergency Planning, through Emergency Notification as well as Crisis and Incident Management. The integrated solution offers two products with three editions, each enabling additional capabilities with every extension.

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Alert employees
reliably and quickly

Manage tasks

Communicate easily and securely

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Keep an eye on all events

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Crises Cannot Be Prevented, But We Can Help You Overcome Them.

FACT24 Application Areas for
Emergency Notification and Crisis Management

With FACT24 you can design your crisis management proactively and digitally, from preparation to evaluation. Find out more about the areas of application now:

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and Plan

Prepare today to be able to act tomorrow.

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Always keep an eye on all kinds of

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and Mobilise

Reach all the groups you need to reach in seconds.

Manage Incidents and Crises

Organise collaboration and

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Persons of Concern

Act professionally in communicating with affected groups of people.

Our product editions for
Emergency Notification and Crisis Management

FACT24 consists of two central applications:
FACT24 ENS stands for Emergency Notification Services, FACT24 CIM allows for full crisis and incident management during critical events.

FACT24 ENS starter

Alert quickly, reliably and exchange critical information securely.

FACT24 ENS essential

Increase your emergency notification requirements, even on the road via the mobile app.

FACT24 ENS advanced

Designed for comprehensive emergency notification and communication requirements within a complex organisation.

FACT24 CIM starter

Manage every critical situation easily and professionally.

FACT24 CIM essential

Work strategically and tactically. Across all the organisational levels of crisis management.

FACT24 CIM advanced

Proactively work through every stage of crisis management on one platform – from risk analysis to post crisis analysis.

Availability 99.50 %

What Our Clients Say About Us

More than 3,000 customers from all industries trust the services of F24.


“FACT24 provides UniCredit London with the ability to effectively deal with communicating with senior management and wider staff at the time of a potential crisis event. FACT24 has provided a reliable and efficient alert notification, conference and reporting tool in support of our business continuity plans.”


“Availability is a particularly important factor for us, and it is always there. For us, it’s also about vehicle production. If there’s a malfunction there, it’s also about vehicle losses. Then it’s important to be able to quickly inform the management and specialist staff.”

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“[…]Being a critical infrastructure, we have a legal obligation to notify the authorities relatively quickly. In this respect the greatest advantage for us is simply the timeline.” or “The big advantage is that a large number of people can be informed quickly and easily.”

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“In emergency and crisis situations, with FACT24 Commerzbank ensures communication and information of the relevant employees. FACT24 allows us to react quickly and flexibly to critical situations, to reach employees on various end devices and to record alarms in an audit-proof manner.”

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Wellcome Trust

“We have a firm expectation that people are 22301 and particularly 27001 security accredited. Ans we were conscious of GDPR, so here is an emergency communication system which is, by it’s nature, going to have sensitive personal data on it. So there is no compromise on that, it has to be GDPR compliant.”

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East Sussex Resilience & Emergency Partnership Team

“What we really wanted with the product, was not just a notification system, but somewhere where we could have ALL information in ONE place.”

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How can we help you prepare for a crisis? Request your free product demo now or contact us.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.